Customer Service Executive
Delfina Norman
Brand Ambassador
Tangible Outcome:
Found a job
I work in a sales and marketing role for an outsourced marketing company. Feeling that career progression was slow at my previous company, I sought to upskill for self-improvement and new career opportunities. I enrolled in the 'Effective People Management' course to enhance my leadership and communication abilities with staff.
Shortly after updating my resume with the certificate and posting it on job portals, I received an interview invitation and secured my current role. During the interview, the hiring manager emphasized the need for strong management skills and effective communication with internal and external stakeholders. The certificates bolstered my confidence, enabling me to demonstrate that I possessed the requisite skill set for the position.
Courses Completed
WSQ Effective People Management
Duration: 2 Day Course
Course details at MySkillsFuture.gov.sg >>
Course details at FirstCom Academy >>
WSQ Social Media Marketing with Video Creation
Duration: 2.5 Day Course
Course details at MySkillsFuture.gov.sg >>
Course details at FirstCom Academy >>
WSQ Critical Thinking Skills for Effective Decision-Making
Duration: 2 Day Course
Course details at MySkillsFuture.gov.sg >>
Course details at FirstCom Academy >>