I struggled with communication, writing, and meeting my sales KPIs, feeling my selling skills were outdated. To improve, I took the 'Effective Selling Skills' and 'Innovative Communication Methods Using ChatGPT' courses at FirstCom Academy. These courses helped me develop a solid selling plan and value proposition for my clients. Using ChatGPT, I can now also write better emails and communicate more effectively, attracting more key accounts. As a result, I increased my KPI by 20%, and my bosses rewarded me with a 10% salary increment within six months. Now, I am able to perform my role better and communicate more efficiently with my clients.