The primary challenge for me was my lower education level, which limited my salary and promotion prospects. To expand my job opportunities and secure higher pay, I decided to upskill. I enrolled in the 'Critical Thinking Skills for Effective Decision Making' course to improve my ability to think quickly and provide clear answers, particularly in interviews or client interactions within the insurance industry. After completing the course, I added the certificate to my resume and received 4 to 5 interview invitations within 2 weeks. The most significant change was receiving job offers with higher salaries and positions in the insurance sector, which was my goal. This success boosted my confidence and led to a substantial increase in my salary package; one interview even offered me a 30% higher salary package.